CUSTOMER TRUST

Warranties and returns

BSTRONG accepts returns up to 14 days after the date of delivery. If you so wish, you should contact us via our contact form or email.
All items are covered by warranty against defect.

 

Shipping (after payment only)

Items will be shipped 24-48 hours after payment confirmation.

Portugal (mainland)
         Delivery 1 to 2 week days

Portugal (islands)
        Delivery 3 to 6 week days

International:
         Europe: 2 to 5 week days
         Others: 1 to 2 weeks


Safe and Fast delivery

By sending your package we guarantee that privacy is kept. All packages are left untouched and unopened until delivered. The client can track the delivery status through and automatic online tracking system.

Methods of Payment- Wire transfer, ATM and PayPal
Our online store accepts payments via ATM (Portugal only), Wire transfer and PayPal, the latter being the most convenient and secure method for online payments.

 

Security and Confidentiality

The data this site collects is used solely for shipments and communication with clients, processing data requests and eventual complaints, statistical analysis, as well as marketing ends. BSTRONG guarantees customer confidentiality regarding all information provided by the customers. BSTRONGSTORE.COM is also partnered with companies specialized in online communication security, who collect and treat the data safely, which prevents its loss or unwanted manipulation.

 

Authentic and original products

All items available on BSTRONGSTORE.COM are authentic and original, acquired directly from the factories and distributors. All items also follow the manufacturer’s legal warranties.

 

Contacts:

You can contact our services via our contact form, our email store@bstrongstore.com, available 24 hours a day or our store phone +351 224 018 431

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